Term of Use

Home
>
Term of Use

Payment Policy

01. PayPal Express Checkout

02. You can pay with your credit card if you don’t have a PayPal account.

03. Israeli Tax Invoice would be attached and send with the item.

Personalization Policy

01. All items are one of a kind and individual.

02. All items are handmade, and there may be imperfections, each item is a piece of art and cannot be replaced with a duplicate one.

Shipment Policy

01. We ship worldwide

02. All our international shipments are fully insured, sent with a tracking number,
and will be shipped 3-4 days after payment.

03. Items shipped from our studio in ramot menashe ISRAEL via ECO post.
It takes around 1-3 weeks getting to the US and Europe.

04. Deliveries overseas may be charged in coasts of costumes (import tax) or Vat (value added tax) according to the states specific law. These charges are hard to predict and are out of our control. Any charge of this kind will be paid by the purchaser.

05. We will not be held responsible for delays or lost items due to customs or postal services, moreover if needed, you are responsible for picking up your item at your nearest post office.

Exchange Policy

01. Exchange or return may be made 14 days from the day of receiving the item, along with the tax invoice receipt.

02. Address of shipping for exchange/return: Aviva Talmon Kibutz Ramot Menashe 19245 Israel.
For any other question please contact us at – maia@example.com

Have more question ?
Need a Quick Support ?
Lastudioicon-b-instagram Lastudioicon-b-facebook Icon-envelope Lastudioicon-phone-2
© 2024 Crank Furniture Company Pty Ltd. | All Rights Reserved

rattan – outdoor use

kindly read this note if your order is rattan furniture specified for outdoor use. 

rattan is a material with extraordinary characteristics, but with limitations. rattan is a vine of the palm race, which grows in very humid or even swampy equatorial forests. with its siliceous skin like glass, this extremely solid and light vine is particularly resistant to humidity, just like tropical timber like teak.

but this resistance has its limitations. exposed to rain, rattan resists very well for a day. but if it rains continuously for hours, humidity will gradually penetrate rattan. dampness will slowly degrade material allowing it to lose its stain & resistance qualities.

this characteristic of rattan requires responsible use by a customer.
on the terraces of parisian cafes, the chairs last for years. but they dried prior to being stacked every night & secured under cover allowing them to stay dry when not is use.
generally, rattan can withstand rain for long hours without compromising its longevity, but products must be dried immediately & regularly. when not in use, it is imperative to place / store products under cover in a ventilated shelter to avoid progressive humidification.

conclusion: rattan specified for outdoor use will withstand continuous rain for a day; however, it must be manually dried immediately. all rattan products must be stored under cover = not exposed to weather when not in use.