Many people tend to believe that Wicker furniture and Rattan furniture are one and the same. As a result, the terms are often used interchangeably to address outdoor/indoor furniture commonly sold.
Rattan Care: As one would with any furniture, please refrain from using rope, rattan and wicker furniture other than what it has been specified for. Since rattan furniture will fade when exposed to sunlight, please ensure it is only used indoor or outdoor under cover with no direct exposure to water, rain and sunlight. For any liquid spill on furniture, please wipe it off immediately with a clean damp cloth. Do not use any cleaning liquid / chemical as it may react with rattan. As our entire range is hand-woven, it may loosen with normal use and over time. Hence, please ensure furniture is handled gently with care. Metal Frame Furniture (powder-coated or not) is also subject to fading and rusting if prolonged to continuous exposure to water elements. Remember to wipe off dry any water off metal surface and keep rotating / moving furniture in order to avoid hidden water / moisture trapped underneath feet of metal frames developing rust. It is also advisable to leave all wicker as well as metal frame furniture turned upside down and exposed to sun for a short period of time (recommended 2 – 3 hours once every 2-3 weeks). This assists in drying up of moisture on overall furniture.
Rattan – Outdoor Use: Rattan is a material with extraordinary characteristics, but with limitations. Rattan is a vine of the Palm race, which grows in very humid or even swampy equatorial forests.
With its siliceous skin like glass, this extremely solid and light vine is particularly resistant to humidity, just like tropical timber like teak.
But this resistance has its limitations. Exposed to rain, rattan resists very well for a day. But if it rains continuously for hours, humidity will gradually penetrate Rattan. Dampness will slowly degrade material allowing it to lose its stain & resistance qualities.
This characteristic of rattan requires responsible use by a customer.
On the terraces of Parisian cafes, the chairs last for years. But they dried prior to being stacked every night & secured under cover allowing them to stay dry when not is use.
Generally, rattan can withstand rain for long hours without compromising its longevity, BUT products MUST BE DRIED IMMEDIATELY & REGULARLY.
When not in use, It is imperative to place / store products under cover in a ventilated shelter to avoid progressive humidification.
Conclusion: Rattan specified for outdoor use will withstand continuous rain for a day; however, it must be manually dried immediately.
All rattan products MUST be stored under cover = not exposed to weather when not in use.
Rope Furniture: Polyethylene rope with aluminium, steel and teak frames has been designed to be as low maintenance as possible. You may choose to use a fabric and upholstery protector to give it maximum stain resistance. It is recommended that you test the solution to be sure it does not alter the rope.
It is also important to wipe any spills as quickly as possible. To spot clean an area, apply a mist of mild soapy water and work in the solution with a soft cloth by blotting or using light pressure. Then rinse off the solution thoroughly and allow it to air dry. Do not use abrasive materials, excessive scrubbing or a high-pressure hose. And please keep sharp objects away from the rope to avoid any cutting or fraying. Note: All Outdoor Furniture, including rope will endure natural wear and tear over time.
Timber: Each timber is unique. Natural colour & grain variations will cause timber to react differently to different stain & finishes. It is not uncommon to find several contrasts on same piece of furniture. Knots and other characteristics are an indication of genuine quality. Timber products should never be soaked, exposed to rain / moisture / water / liquid spill / excessive heat / direct sunlight and extreme temperature. Timber products can be cleaned using warm soapy water and a soft cotton cloth. Wipe dry any liquid spills immediately. Do not leave spills, glass, crockery or hot pots / pans on surface for extended periods as they can leave permanent marks.
Stone & Marble products should never be soaked, exposed to rain / moisture / water / liquid spill / excessive heat / direct sunlight and extreme temperature. Stone & Marble products can be cleaned using warm soapy water and a soft cotton cloth. Wipe dry any liquid spills immediately. Do not leave spills, glass, crockery or hot pots / pans on surface for extended periods as they can leave permanent marks.
Fabrics: Treat fabric with a scotch guard protection and clean periodically with hand vacuum to remove all dirt and dust particles. Reapply scotch guard as and when required or specified.
Use Commercial Fabric shampoo, conditioners & cleaners. Please refer to specific fabric supplier and / or manufacturer’s product care instructions for detailed care.
Outdoor Table Tops: Outdoor Table Tops are supplied with an oiled finish. To reduce ageing of tops and ensure they remain looking new, prevent drying out and spitting. Clean timber every 6 – 12 months with an Industrial grade outdoor timber cleaning agent and / or lightly sand surface to remove all debris, followed by using outdoor timber oil.
Seating Glides: Please check glides as often as possible. Glides are a wear and tear component and must be replaced regularly to protect floor surfaces from getting damaged.
Stacking of Chairs and Stools: Not all seating products is designed or manufactured for stacking. Even products that are specified as stackable will endure wear and tear over time. Do not drag stacked seating, as that will damage your seating products as well as your flooring.
If you are unsure or have any questions with regards to your furniture, please contact us via email.